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[Platform Update] Real-Time Meeting Satisfaction Tracking
[Platform Update] Real-Time Meeting Satisfaction Tracking

Coming March 2025 - See your participant's satisfaction with their meeting experience in real-time

Updated this week

We all know that the success of a mentorship depends on mentors and mentees having effective, productive conversations. Those who measure the success of these programs need to know that mentoring meetings are occurring, and that participants are getting value from the conversations.

That's why we're releasing a built-in way to track participant satisfaction with their mentoring meetings. After each meeting, participants can share their experience with a single click, and their responses are available to you in real-time giving you instant access to valuable feedback.

What’s changing?

Built-In Meeting Satisfaction Survey: After each meeting, participants will be asked a simple question: How was your meeting? With a single click, they can share their satisfaction and reason for their selection.

Whether participants meet in-person or over the phone, they will be prompted to share their satisfaction – as long as they have logged their meeting in the platform.

New Engagement Metric: Admins will receive real-time feedback on the success of mentoring meetings, allowing them to share this insight and adjust matches when necessary.

Insight on Every Meeting: Admins can see the average meeting satisfaction for every connection.

What’s the benefit?

Mentoring is only effective when participants are meeting and getting value from those meetings. This easy, one-click experience for participants results in crucial feedback on their meeting experience. Admins not only know if mentors and mentees are meeting, but also understand if mentorships are on track or need adjustments.

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