Help Resources are an asset to your users, providing just in time information on Chronus, mentoring best practices, and any other content that is pertinent to your program or organization. In this article, we'll go over the various features of the Help Resources editor.
Linking to Other Websites
In the editor, you'll notice you have a lot of control over its formatting and the content that can be added to it. You're likely familiar with most of these from popular word processing software, so we won't cover those here; instead, let's start with one of the most important features in Help Resources: linking.
This small chain link icon allows you to select text and either provide a link to a specific website URL or to a file that you upload into Chronus. To upload files into Chronus, click the link button, then click the Upload tab. Choose the file you would like to upload, then click Send it to the Server.
To upload a file to a help resource, highlight the text you would like the user to click to download the file.
Next, click the Link button in the editor, and navigate to the Upload tab in the dialog box that appears.
Click Choose File, then locate and confirm the file that you wish to upload. Once the file has been chosen, click the Send it to the Server button to upload it to the resource.
After it's finished, you'll be taken back to the Link Info tab, where you can see the exact URL of the file you just uploaded. Click OK to confirm the link to the file.
After clicking OK, you'll see that the text you highlighted is now a clickable link. You can test the link by saving the resource, then accessing the resource while not in the Editor. Here, you can click the link to ensure the file was uploaded successfully.
To insert an image, click where you want the image to appear, then click the portrait icon and upload the image the same way we just uploaded a regular file (Upload tab, Choose File, Send it to the Server).
If you want to embed a video or other media into your help resource, click the film icon to embed your media. First, click where you want the video to appear in your resource, then simply paste the embed code provided to you from the media's source, and click OK to finish.
It is common to have a help resource targeted primarily towards mentors or mentees, but you can also have specific help resources target only a specific set of users that meet criteria you specify in a user view.
As an example, for mentees that have signed up for the program, but have not connected with a mentor, we can have the tool only show a specific resource that contains instructions on how to get connected to mentees who meet that criteria.
How can I create a resource that targets a specific group of peoples?
Click "Add new resource" from the help resources page, and check "Accessible to" as mentee or mentor depending on your case. Now select "Pin this resource in homepage for" as "Select a different user set". You will get an option to select a user view; choose the view that you would like the resource target, and the tool will show the user count & criteria used in the view. Click on "Publish" to make this resource live.
When never connected mentees log into the program, they will be able to view the targeted resource in the home page dashboard.
Editing Source Code (Advanced)
If you or someone else at your organization knows HTML, CSS, or other front end web programming languages, you can directly edit the Source code of your resources to further enhance their appearance. Simply click the Source button on the toolbar at the top of the editor to expose the code.
Please note that the Chronus Support Team will be unable to assist you with any web coding questions.
Please note: As a reminder for multi-track programs, any resource made at the global level that is being shared with a specific track will not be editable by a track-level administrator. The track-level administrator can, however, add existing resources from the global level to their own track, and can specify which resources will appear in the left navigation menu to end users.