As a Connection Community Lead, the Chronus platform is your go-to tool for managing your community, engaging members, and driving meaningful outcomes. Here’s how you can make the most of its features, from facilitating discussions to reporting your community’s progress.
In this guide:
Selecting Your Settings
Using Discussion Boards
Viewing and Creating Events
Chapters
Best Practices
Selecting Your Settings
To help participants stay organized and up-to-date, the Chronus platform offers settings for connecting calendars and customizing notification preferences. These features ensure members can seamlessly integrate their community activities into their routines.
Connect Your Calendar
Navigate to the “Settings” section by clicking on your profile image in the top left corner of the screen.
Click ‘Edit Profile’ > and then ‘Settings’ in the menu that appears
Select a Calendar: Choose from supported options such as Google Calendar, Outlook, or Apple Calendar. Click “Connect” and follow the prompts to authorize Chronus to sync with your calendar.
If your organization has not yet enabled the calendar integration, you will not see any options available.
Choosing Notification Preferences
From the “Settings” menu, click on the “Notifications” tab.
Here you can choose how you’d like to receive notifications on ’Activities related to my chapters’ and ‘Program updates and activities’
Select to receive digest emails daily, weekly or not at all
Once selected, click Save to lock in your notification settings.
Using Discussion Boards
Discussion Boards in Chronus are a powerful way to foster conversations and create a sense of community within your Connection Communities.
To access the Discussion Board, click the ‘View Resource Group’ button in the top right corner on your homepage once logged in.
Here’s how to use them effectively:
Start Discussions: Create topics relevant to your community’s mission/focus. For example, start conversations on professional development opportunities, upcoming events, or challenges specific to your community members. Participants will be notified of any activity that occurs in conversations they are following in their digest emails. They will not receive update notifications about conversations they are following anywhere else in the software.
Moderate Conversations: Encourage respectful dialogue and monitor posts to ensure they align with your community or organization guidelines.
Keep Engagement Consistent: Post regularly to keep members engaged. Share articles, start polls, or post updates about community activities.
Viewing and Creating Events
Events are central to building engagement in communities, and Chronus makes organizing them seamless. Click the ‘Events’ tab at the top of the page.
Viewing All Community Events
Connection Community Leads are able to see events from all communities by clicking the ‘View events from all ERGs’ button on the left side of the screen. This helps Community Leads know when other events are going on around the organization.
Creating Events
Once you are in the Events tab, click the 'Create Event' button on the upper right.
Complete the Event form by entering your information and selecting the desired settings for all fields on the form. Note that any field with an asterisk is mandatory and you will not be able to complete your event setup without completing the field.
Learn more about Creating a Connection Community Event in this article.
Track Attendance: As a Community Lead, you’ll be able to monitor who registers for and attends your event to gauge interest and identify active members for future planning.
Learn how to Track Attendance / Post-Attendance Reporting.
Chapters
Expanding your community by creating Chapters helps cater to localized or specialized member needs. Community Leads and Admins can create Chapters and make them available for users to join automatically, allow them to join pending admin approval, or import members into a Chapter.
Viewing Your Chapters: You can see the existing Chapters you’re in, as well as other Chapters available by clicking on the “Chapter” option in the main Community Dashboard.
You can see Joined Chapters and Discover Other Chapters.
Click on ‘View Chapter’ to see other Chapter options. Here, you can select Join Chapter if you’d like.
Propose / Launch a Chapter:
From the Chapters section, select the “Propose a new Chapter” option on the left side of the screen. Customize chapter details, including location or focus area.
Viewing Chronus Platform Resources
Chronus offers a wealth of resources to support your community initiatives. Access resources for best practices on mentoring, leadership development and more.
Accessing Guides and Tutorials:
Go to the “Resources” section in the menu on the left side of the screen platform. You’ll find worksheets for Creating ERG Smart Goals, DEIB Pillars for ERGs, an ERG Charter Template and more.
Best Practices for Community Leads
Engage Regularly: Consistent activity on discussion boards and timely event reminders keep members involved.
Leverage Data: Use reporting tools to refine your strategies and demonstrate the tangible impact of your community to leadership.
Stay Aligned: Ensure all activities align with the community's mission and broader organizational objectives.
Chronus provides the tools you need to lead with confidence and make a measurable difference in your community. Whether you’re creating vibrant discussions, hosting impactful events, or showcasing your community’s progress, the platform is here to empower you every step of the way.