This release brings Unified Insights to Chronus: analytics built into Admin Hub, with dashboards provided by Chronus and builders for admins to create their own insights and dashboards.
What's included:
Ready-made dashboards for program health, matching, and outcomes.
Insight builder for creating charts, tables, and headline numbers by drag and drop.
Dashboard builder for combining insights into dashboards that admins own.
Export to PDF for any dashboard.
Program-level analytics for program administrators.
Applicable For
Feature | Who it's for | Enablement |
Dashboards, insights, and export | Organization administrators | Enabled once for the organization |
Program-level dashboards and insights | Program administrators | Available in every program automatically |
Note:
Unified Insights is an add-on. Contact your Chronus representative to enable it.
Analytics is available on desktop and laptop screens. Phones and tablets are not supported.
How it works
Ready-made dashboards
Admins open the Analyze section of Admin Hub and land on Overview, which shows their default dashboard. From there they can switch dashboards and change filters such as date range and program.
Chronus provides the following dashboards:
Program Dashboard: active participants, enrollment, mentoring requests, ongoing connections, meetings held, task and survey completion, and meeting satisfaction.
Matching Dashboard: match rate, median days to match, unmet demand, mentor capacity and utilization, and match scores.
ROI Dashboard: organization KPIs, connection completion, Net Promoter Score, satisfaction, and self-reported outcomes.
Chronus-provided dashboards and insights are read-only and kept up to date by Chronus. To customize one, admins Duplicate it and edit their copy.
Insight builder
An insight is a single chart, table, or headline number. Admins create them under Optimize → Insights → Add insight.
Choose from a library of ready-made metrics, such as Match Rate, Meetings Held (Verified), Active Participants, Unmet Demand, and Net Promoter Score.
Break any metric down by program, role, request status, date, or any profile question your organization collects, such as department, business unit, location, or job level.
Pick from common chart types, including bar, column, line, table, pie, funnel, heatmap, and headline.
Save once and reuse the insight on any dashboard.
Dashboard builder
Under Optimize → Dashboards → Add dashboard, admins arrange their own and Chronus-provided insights into sections, and add filters that viewers can change, such as date range, program, or location.
Set as default chooses which dashboard opens first on Overview.
Export
Admins can Export to PDF from any dashboard. The PDF reflects the filters applied at the time of export.
Program-level analytics
Program administrators get the same Overview and Optimize pages in their program's Admin Hub, automatically limited to their program. Organization administrators see data across all programs and can break results down by program.
Compliance & Security
Your data stays isolated. Each organization's analytics reads only that organization's data.
Admin-only access. Only organization and program administrators can view or build analytics. Participants never see Unified Insights.
Runs within Chronus infrastructure. Analytics is hosted in Chronus's own cloud environment, under the same security and data-handling controls as the rest of the platform.
Release Certification
This release has undergone rigorous testing phases to ensure its reliability and efficacy. We are proud to report that the release has been thoroughly tested and certified by Chronus. This certification signifies our unwavering commitment to maintaining the highest standards of quality for our users.